Spedition Wackler protects itself with SOC service from abtis, abtis GmbH, Story

abtis, the passionate IT expert for medium-sized businesses, provides the Wackler shipping company with comprehensive IT security solutions and managed services. In addition to the introduction of a particularly secure modern workplace, the concept also includes monitoring and incident response around the clock by abtis' security specialists, as well as targeted security awareness measures. In this way, the medium-sized company achieves a very high level of protection in the long term and, as a KRITIS company, meets the requirements of the NIS2 directive.

The forwarding company L. Wackler Wwe. Nachf. GmbH is a medium-sized logistics service provider for national and international transport solutions. The family-run company with headquarters in Göppingen is now part of the Cargoline network and transports, stores and moves all types of goods nationally and internationally – from general cargo to hazardous goods. An attack on the company's IT infrastructure, which could lead to full encryption of all data and thus to a transport standstill lasting weeks, would be a catastrophe for Wackler and its customers.

Focus on core competencies in IT

The logistics service provider's eleven-person IT team has to cover a wide range of IT topics and sees itself primarily as an enabler of new processes and as a sparring partner for ideas from specialist departments. The special knowledge required for efficient IT security cannot be covered internally or in a way that makes economic sense. And certainly not around the clock, seven days a week, and with the response time that such an attack or its prevention would require. “It was clear to us that we had a gap that we have now closed”explained Marc FiegertHead of IT department at Wackler. “As we would not have been able to do it alone, we got support from the Abtis. That was exactly the right decision.”

Combination of security solutions and managed service

The freight forwarding and logistics company's complete IT security was implemented holistically across the entire IT infrastructure, across all applications and data, as well as across identities. The overall package for the freight forwarding and logistics company included the introduction of a modern workplace that was intended to facilitate and secure the daily work and collaboration of the more than 400 employees with access to the Wackler network – even when accessed remotely and at any time of day or night. Today, abtis reliably protects the infrastructure, systems and data at Wackler from the endpoint to the cloud infrastructure with Azure Stack HCI, from the firewalls to the network and domain controllers. The IT service provider not only supplies the complete hardware and software from a single source, but also the managed services for the continuous maintenance and care of the individual components.

The concept was supplemented by security awareness measures for employees regarding different types of cyber attacks and how these can be limited through conscious human behavior alone.

SOC as a Service tailored to medium-sized businessesD

With a Security Operation Center Service from the abtis Cyber ​​​​Defense Operation Center (CDOC), specialists from the IT service provider monitor the entire Wackler infrastructure around the clock with the proven combination of artificial intelligence such as Deep Instinct, E3 and E5 Security from Microsoft and the high level of expertise of experts and forensic scientists who are spread across the globe. This not only detects and fends off obvious attacks, but also reports all anomalies, atypical behavior or the like after a previous alarm chain and defines them accordingly. Such an incident response strategy is also part of the NIS2 directive, to which critical infrastructure companies such as Wackler are subject.

“The functions that we now get at Abtis: SOC as a Service, CDOC and the firewalls that we have rolled out at each location, we would not even be able to manage in addition to our day-to-day business.” Fiegert continues. The combination of modern technology, in-depth security know-how from practice, well-established monitoring and response processes and manpower resulted in the perfect security service for the medium-sized company.

In summary, Wackler has now implemented a comprehensive security strategy that constantly monitors and secures potential sources of danger at various levels, thereby significantly reducing the threat situation. Outsourcing security to experienced experts at abtis frees up the internal IT department for day-to-day business and project work.

Read the entire case study about the implementation of the comprehensive security package at Wackler here: https://www.abtis.de/referenzen

You can find out more about abtis as a leading IT service provider for medium-sized businesses at: https://www.abtis.de

Summary
Spedition Wackler protects itself against cyber threats with the abtis Service Security Operation Center (SOC) and a comprehensive security concept and meets the requirements of the NIS2 directive efficiently and reliably.